Privacy Policy

Last Updated: May 2026

At Digital Shield, protecting your digital life means protecting your privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you visit our website or use our computer protection services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information necessary to provide our digital protection services, including:

• Contact Information: Name, email address, phone number, and billing address collected when you purchase a plan or request support.
• Payment Data: Processed securely via our PCI-compliant payment partners. We do not store full credit card numbers on our servers.
• Device Information: Operating system, hardware identifiers, and IP addresses to ensure software compatibility and manage device licenses under your plan.
• Security Telemetry: Anonymized and aggregated data regarding digital threats and unwanted programs detected on protected devices, used solely to improve our detection algorithms.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via standard analytics tools.

2. How We Use Your Information

We use your data strictly to:

• Provide, maintain, and improve our security services and software.
• Process transactions and manage your subscription account and billing.
• Communicate with you regarding account updates, security alerts, renewal notices, and customer support responses.
• Detect and prevent fraudulent activities against our service and our customers.
• Comply with applicable US federal and state laws and regulations.
• Send you promotional communications (you may opt out at any time via the unsubscribe link in our emails).

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share information only in these limited circumstances:

• Service Providers: Trusted third-party vendors (such as payment processors, cloud hosting providers, and email services) who assist in operating our business under strict confidentiality and data protection agreements.
• Legal Compliance: When required by US law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
• Protection of Rights: When necessary to protect the rights, property, or safety of Digital Shield, our customers, or the public.

4. Data Security

We employ industry-standard security measures, including AES-256 encryption for data at rest and TLS 1.3 for data in transit, to protect your personal information from unauthorized access, disclosure, or destruction. Our systems are regularly audited and tested for vulnerabilities by independent security professionals.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You may control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.

6. Your Rights (California and Other US Residents)

Depending on your state of residence, you may have rights including: the right to access personal data we hold about you, the right to request deletion of your data, the right to opt out of the sale of personal data (we do not sell your data), and the right to non-discrimination for exercising your privacy rights. To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:

Digital Shield — Privacy Department
Email: privacy@digitalshield.shop
Phone: +1 (866) 364-0965